Frequently asked Forex, Index and commodity trading questions

Forex Trading FAQs

Knowing where to find the information that you need and having the confidence that you can find the answers to your trading questions could be very helpful with your day-to-day trading. Use these comprehensive Forex Trading FAQs to learn all the basics as well as the more advanced topics in forex trading. We’ve covered the lot from how to open a forex trading account to how to use the MetaTrader trading platform, Forex trading system and more. Whether you’re new to trading FX or you have several years of experience trading currencies, you will find a lot of useful information in these FAQs.

Below you will find an extensive list of answers to your Forex trading questions.

How Can We Help You?

General

How can I open a live trading account?: Please use the following link to begin your live trading account application – Open a live account
How long does it take to open an account with you?: Most applications are processed automatically. Easy and Simple.
What account base currency can I hold my trading funds in?: You can hold your funds in one of the following base currencies: USD, AUD, GBP, EUR, CAD, and HKD.
How do I deposit funds into my trading account?: Please refer to our Funding and Withdrawals page for the list of acceptable deposit methods.
How do I withdraw funds from my account?: Please login to your Sigmond Advisory Client Portal and follow the withdrawal procedures.
How quickly do you process my withdrawal and how soon will I receive my funds?: Withdrawal processing takes only 12 - 24hrs depending on the amount of payout.
What is the starting deposit required to open an account?: The starting deposit is zero fee on any accounts.
Do you charge any deposit or withdrawal fees?: Sigmond Advisory does not charge any internal deposit fees bank transfer and Cryptocurrency.

Sigmond Advisory does not charge any internal fees for withdrawals, however, fund withdrawals to non-American banking institutions may be subject to bank fees from any intermediary bank involved in the transaction and may attract a receiving fee from your bank/institution. Please account for these fees when making withdrawals of a small amount.
How do I update my account details?: You can update your details via your Client Portal.

Alternatively, please email support@sigmond-advi.com or contact us via chat and we will update your account information for you. Please note that if you are updating your address details, we require a recent passport ID and utility bill issued within 3 months and which shows your new address.
Are you a regulated broker?: Yes, Sigmond Advisory is authorised and regulated by the Financial Services Commission (FSC) of United States of America as an Investment Dealer .
How do I generate account statements?: On your trading platform, you can head to your account history tab, right click on the display area or one of the closed trades, select the period you want. Once the records show, right click again and select ‘Save as Report'.
Can I login to the same account from multiple devices at the same time?: Yes, our platforms support multiple simultaneous logins to the same account. So, you can leave your desktop logged on and sign in using your mobile phone while you are away.
What do I do If I need to close my trades but cannot log in?: Should you experience any problems with closing your positions either by not being able to log in , contact our support team at your earliest convenience who can close your positions for you. You can contact support 24/7 via support@sigmond-advi.com or reach out via Live Chat.

Access the portal in just few steps

1. Confirm your identity

In just minutes we can verify your identity and create your account.

2. Fund your account and trade

Deposit via debit card or bank transfer, and place your first trade.

3. Ready to start?

Open an account today.

Frequently Asked Questions